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Frequently Asked Questions

Find quick answers to common questions about our products, services, and support.

How do I know which products are right for my child?

We offer a consultation service to help you choose the right products. Contact our team directly for personalised recommendations based on your child's age, needs, and preferences.

How long does delivery take?

Standard delivery within Australia takes 3-5 business days. Express delivery is available for 1-2 business days.

Do you ship internationally?

Yes, we proudly offer international shipping to many locations worldwide. Shipping rates and delivery times will be calculated at checkout based on your destination.

Can I use NDIS funding to purchase calmgaroo products?

Yes! If you’re self-managed or plan-managed, you can absolutely use your NDIS funding. Visit our NDIS Info page for full details.